Privacy Policy

Effective Date: 22/03/2024

At SunshowerOnline, we are committed to protecting the privacy of our customers. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and services. We are bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and other relevant laws protecting privacy.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Make a purchase on our website.
  • Sign up for our newsletter or any other marketing materials.
  • Use our design services or seek referrals to contractors.
  • Contact us via email, telephone, or other communication methods.

The information we collect includes but is not limited to:

  • Name
  • Contact information (such as email address, telephone number, and shipping address)
  • Payment details (processed securely through our payment gateway)
  • Purchase history
  • Preferences and opinions

Additionally, we automatically collect certain information when you visit our website:

  • IP address
  • Browser type and version
  • Time zone setting and location
  • Operating system and platform
  • Information about your visit, including the full URL clickstream to, through, and from our site (including date and time)
  • Products you viewed or searched for
  • Page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Use of Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders, our products, and our services.
  • To provide customer support.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • For internal research and development purposes.
  • To improve our website, products/services, marketing, customer relationships, and experiences.
  • To utilize the functionality of targeted marketing platforms (eg: Google Analytics, Google Ads, Meta Ads, ActiveCampaign) for better understanding and serving our audience.

Sharing Your Information

We may share your information with selected third parties, including:

  • Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with you.
  • Analytics and search engine providers that assist us in the improvement and optimization of our site.
  • Professional advisors including lawyers, bankers, auditors, and insurers where necessary.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Your Rights

You have certain rights in relation to your personal information, including the right to:

  • Access your personal information.
  • Request correction of the personal information that we hold about you.
  • Ask for the deletion of your personal information.
  • Object to the processing of your personal information.
  • Request the restriction of processing of your personal information.
  • Request the transfer of your personal information to another party.

If you wish to exercise any of the rights set out above, please contact us.

Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: admin@p2f4lpn062-staging.onrocket.site
  • Telephone: +613 8555 1011
  • Address: 10 / 109 Tulip St, Cheltenham VIC 3192, AUSTRALIA
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