COVID-19 Update: We're open & we're here to support.

Posted by Ryan Imlach 04/08/2020 0 Comment(s)

Following the Victorian Government's latest announcement of Stage 4 Restrictions.

 

-- Online Orders: OPEN --

Thanks to our already stringent COVID-19 measures of: 
Frequent Surface & Hand Sanitising, Individual WorkspacesFace Masks, Social Distancing and Click & Collect only pickups,
Online Orders will continue as they have for most of 2020.
And for your safety, we'll only continue while we're sure that we can safely & responsibly do so.

*NOTE: Some of our Melbourne suppliers have advised of potential delays, so if that is the case we do ask for some patience, but any affected orders will be notified as soon as possible.

 

-- Warehouse/In-Store Pick-Ups: OPEN --

Our opening hours remain the same at both locations, but we have altered the way we operate.

  • Elsternwick Shop: 
    Retail Customers: Online or Phone ahead orders for contactless pick-up.
    Trade Customers: Max 1 permitted to enter at a time.
  • Cheltenham Warehouse:
    All Customers: Online or Phone ahead orders for contactless pick-up.

 

If you wish to discuss your project or existing order, we're absolutely happy to help.
But to ensure the safety of all of everyone, we ask that you instead contact us using any of the following:

 

-- To Our Awesome Community --

For the industry professionals here in Melbourne, Stage 4 has undoubtedly affected the mood of our great city and – particularly for our industry – put many in an enforced hibernation. The new set of challenges for the immediate future are daunting and real, but they're not permanent & it is important that we keep our collective heartbeat ticking for what's waiting on the otherside; untamed domestic jungles and rejuvenation projects galore. No matter what, the garden will always need tending!

For those of you at home and across Australia, while we're still permitted and only while we're able to do so safely, we'll be open. It's been super encouraging that inspite of all the challenges, so many of us have found opportunity and positivity (and it still does exist here in Melbourne!). Embracing adjustments & flexibility have been the only way and it's meant taking stock, jumping on that new project at home, and just making the most of what we have. We're so grateful for the opportunity to continue assisting and supporting so many of you through this time, and if you do have a garden project on your mind.. Do make contact, we'd be happy to help!

And finally beyond the sales & service, if you are gripped with industry uncertainty & want to talk with us, we're in this together & we'll be there to support you. And if you or anyone you love is significantly affected by what's been going on, whether that's health or career related, we sincerely hope you're doing ok.

Our community is awesome, creative and positive. And through this, we'll continue to be there with you.

--

Stay safe & healthy everyone

The SunshowerOnline Team